Since its establishment in the Jinqiao District of Shanghai in 2007, Head to Toe (H2T) has maintained close ties with the expat community. Initially, H2T was not just a beauty and hair salon but also a social platform where expatriates could gather, interact, and feel a sense of warmth and belonging away from home. This customer-centric philosophy includes providing personalised services such as custom-made shirts for customers, walls decorated with “family” photos, and a friendly environment that encourages expatriates to recommend each other.

H2T's early success stemmed from its ability to quickly respond to customer needs. For example, it added beer, tea, soda, and chips to cater to customers' social needs. As the expat population grew, particularly with the influx of expats following Disney's opening, H2T built a large and diverse customer base. This enabled H2T to maintain a substantial team of employees, many of whom are fluent in English, which is crucial for effectively serving expatriates.

Committed to providing exceptional service experiences for expatriates. Over time, we have continuously refined and expanded our service offerings, incorporating more beauty, health, and relaxation concepts. We believe that in a friendly environment, customers not only receive professional care services but also experience comprehensive relaxation for both body and mind. H2T consistently adheres to a customer-centric service philosophy, striving to create a space where every customer can feel a sense of belonging. Whether it’s beauty, hair styling, nails, or massage, we aim for every customer to enjoy a unique and unforgettable experience.